Header image alt text

Tourism Tidbits Archive

Post Crisis Marketing

November 2008

While there is little doubt that the best crisis recovery-plan, is to do everything possible to avoid the crisis, at times crises occur despite our best efforts.

Food Safety and Tourism

October 2008

The recent food scares, such as the recent outbreak of contaminated milk in China, once again serve to underline the important interconnection between tourism and food safety.

How to use education to create “eduvacations”

September 2008

Educational vacations are one of the fastest growing areas of the tourism world and offer new and innovative ideas for almost any community to expand its product offering.

Successful Parades

August 2008

Parades may have existed since the beginning of history. Not only are they one of the original tourism attractions, but also they seem to touch something deep in the human soul.

Dealing with Dissatisfied Customers

July 2008

Although we spend a great deal of time on “customer satisfaction” in reality the real issue may not be how do we keep customers satisfied, bur rather what do we do about “dissatisfied customers.”

Dealing with Event and Festival Security: Part 2

June 2008

Last month Tourism Tidbits focused on some of the key security planning stages for festivals and events. This month Tourism Tidbits provides more insights into event and festival security by featuring some of the principle ideas of Greg Mullen, police chief of Charleston, South Carolina, a major event/festival city.

Dealing with Festival Security: Part 1 – The planning stage

May 2008

The summer and fall months are often filled with festivals and out-of-doors events. These can be wonderful opportunities to showcase a community and to produce added revenue.

Making our Travel Experiences Enchanting

April 2008

The December 2001 issue of Tourism Tidbits was dedicated to the idea of “re-enchanting tourism.” Some seven years have now passed since that edition, and travel and tourism officials are still struggling with this issue.

Half the Fun of Being There Is Getting There

March 2008

Once upon a time, the old saying “half the fun of being there is getting there” used to be tru. Our visitors and clients used to see the trip as exciting, fun, and filled with romance. Unfortunately this no longer holds true.

Developing Employee Loyalty

February 2008

Everyone seems to want loyal employees, yet few tourism businesses seem to know how to win this loyalty. In fact tourism is known for high employee turnover, low pay, and often capricious management.

Dealing with the Challenges of High Prices.

January 2008

There is little doubt that the tourism industry is facing some interesting and challenging times. Its transportation component has to deal with not only the higher cost of fuel, both in the form of gasoline and jet plane fuel, but also the fact that antiquated air systems combined with a major decline in customer service have made millions of travelers understand that travel has become hard work.

Protecting and Serving Conventioneers

December 2007

Conventions and meetings comprise a significant portion of many world destinations’ tourism business. This issue of Tourism Tidbits outlines how law enforcement, security professionals, and tourism sales/marketing personnel can collaborate better to address the concerns of meeting planners and convention managers.

High Tourism Job Turnover and the Need for Tourism Mentoring Programs

November 2007

One of the areas in which tourism officials and professionals find troublesome is the lack of trained personnel. Tourism is a fast paced industry and often has high personnel turnover.

Shopping Centers, Safety and Security

October 2007

The rise of shopping centers around the world means that these new shopping pilgrimage points are both tremendous tourism opportunities and risks.

Dealing with the Senior Market

September 2007

With the first wave of baby boomers approaching retirement age in the near future, the senior market will continue to be one of the fastest growing areas of tourism.

When Tourism has to face a Physical Crisis

August 2007

The coming decade promises to hold a number of challenges for the world’s tourism communities. If the scientists who predict global warming’s dire disasters prove to be correct, tourism will be impacted in a multiple ways.

Getting the Most out of our Employees

July 2007

No matter how good a business plan a tourism entity may have, tourism is a customer service oriented business.

Tourism is Economic Development, What Government Leaders should know

June 2007

Many government leaders have come to understand the importance of tourism as an economic development tool.

Dealing with Tourism Crises

March 2007

Because the tourism industry sells not only a perishable product but also one that is open to trends, fears, scares, and the fashion of the day, it is highly susceptible to crises.

Making your Festival a Success

February 2007

Tourism, government officials, and economic developers have long used special events and festivals as a means to increase tourism, and the revenue that comes from tourism.

Recent Articles and Books

Upcoming Conferences