Tourism & More

April 2005

Much of the tourism literature is dedicated to tourism successes or how to succeed. Rarely do we examine our failures.

March 2005

As the winter winds down and we begin to prepare ourselves for the high tourist seasons of spring and summer, this is a good time to begin to reassess our tourism security.

February 2005

While no one can predict the future the careful observer of the world of tourism can note various trends that are taking place throughout the Western world when it comes to tourism and travel.

January 2005

With the start of the new year, it is always a good idea to think about our marketing strategies. Not all new ideas are great and not all old ideas are bad.

December 2004

With the end of the summer tourism season and heading into the winter tourism season, the month of November is a great time to give your office a “tourism check-up.”

November 2004

Although many of our guests claim they seek fine dinning at a leisurely pace, all too often the opposite is true.

October 2004

The recent bad weather both in the Caribbean and in much of the Asian Pacific area ought to be a wake-up call to everyone in the tourism industry that theirs is a very fragile industry that is often weather dependent.

September 2004

All too often tourism entities talk about “partnerships and sharing leadership”, but actually mean by that phrase: “let’s see what you can do for me.”

August 2004

Policing an area’s entertainment sites has become an important issue in tourism. Not only are these sites open to criminal activity, but as places in which large crowds congregate, tourism officials must deal with an evermore-nervous public. One way to lessen anxieties and to increase profits is by involving both local police departments and security [...]

July 2004

One of the major fallacies that many tourism entities suffer, be they urban or rural, is neglecting their physical appearance.

June 2004

Often hotels and CVB directors are unaware that event and meeting planners (the people who often decide who gets the convention busines) that these people not only take security matters very seriously, but also ask some very hard and poignant questions.

May 2004

The SARS crisis and other related health crises such as those experienced by the cruise industry ought to be wake-up calls for people in the tourism/travel industry that health has become a major tourism safety issue.

April 2004

One would imagine that people working in the hospitality fields love customer service. While that is sometimes true, all too often it is far from true.

March 2004

The Southern California Tourism Safety & Security Association, in conjunction with the Anaheim/Orange County Visitor & Convention Bureau, recently completed a major field survey on the topic of visitor attitudes on tourism surety (safety and security).

February 2004

There is a common feeling among tourism and travel professionals that terms like tourism security and tourism safety will frighten customers and that the less said the better. In reality, nothing could be further from the truth.

January 2004

Travel and tourism professionals often are so busy that they forget that theirs is a business built around all sorts of common courtesies.

December 2003

While most people are honest, unfortunately travel and tourism is a business like any other business. As such, there are always some people who seek to take advantage of other people’s goodwill and graciousness.

November 2003

All too often tourism seems to develop in an almost sui generis manner. That is, rather than being a planned industry, tourism simply seems to come to a place and entrepreneurs then take advantage of the situation.

October 2003

In much of the world, the month of October is a “shoulder” month in the travel and visitor industry. The summer’s crowds have left and the winter season is yet to begin. This month then is a good time to analyze your part of the industry’s successes and challenges. Where might you have improved? What [...]

September 2003

Each year an ever-growing number of executives are faced with the dilemma of choosing a site for their annual meeting or convention.